Student: (In the dorm late at night) Only 10 minutes left before the assignment deadline, and I'm having trouble using COOL. Oh please, someone save me!

 Student: I want to call customer support, but I'm such an introvert (an I-person)... What if I can't explain the problem clearly? ( ´> ︿<。')

Student: I was able to enroll in a course this morning, but now I can't access it on COOL! I want to catch up with the course, but even the TAs don't know what to do...

Instructor: The user guide looks like it's written in another language! There are so many features, and I have no idea where to start!

Instructor: I'm running into all kinds of trouble entering grades... but I absolutely have to submit them tonight!

Instructor: Finals are coming up! I need to calculate semester grades for the whole class and submit them to the online grading system. But this is my first time using COOL. Can someone help me?!

This time, let AI Support come to your rescue!

｜Discover Our Six Key Features｜

【Anywhere, Anytime】Available 24/7, year-round. No worries, even if you're a night owl!
【Personalized Support】Whether you're an instructor, TA, student, or TAICA student, choose your role then you'll find answers tailored to your needs.
【Bilingual Support】Your English-speaking assistant is here! Feel free to ask questions in English!
【Smart Search】Find the exact feature you need. No more searching endlessly for a needle in a haystack!
【Visual Guidance】nswers come with images and illustrations to help you quickly understand each step.
【Your Ultimate Time-Saver】Still can't find the answer? AI can draft an email based on your conversation, ready for you to send directly to our support team.

 We warmly invite all instructors and students to try it out and share your valuable feedback with the NTU COOL Support Team!

Let's help our AI Support Chatbot continuously evolve and become everyone's trusted teaching and learning assistant!

For more details, please refer to the User Support Site
and User Guide (Teacher & TA version / Student version).

Contact Us:
ntucool@ntu.edu.tw
(02)3366-3367 #594