[COOL Insight｜Issue 07] Reminder: Back Up Course Data Before 107-1 ASAP

⚠ 7-Year Data Retention Policy ⚠

Reminder: Back Up Course Data Before 107-1 ASAP

We would like to express our sincere appreciation to all NTU faculty and students for creating such rich, diverse, and impactful teaching and learning experiences on the NTU COOL platform. We are also grateful for your continued feedback and willingness to share your users’ experiences and needs, which helps us continuously improve the platform.

Since NTU COOL launched in 2018, we have supported approximately 5,500 courses each semester, amassing nearly 350 TB of videos and course files (including original files and backups). w(°ｏ°)w
To ensure the best use of the university’s limited manpower, hardware, and financial resources, and considering the growing costs of data storage, maintenance, and user support, NTU COOL will begin implementing a 7-year course data retention policy starting from Academic Year 114 (September 2025).

Under this policy, course materials from seven years ago will be deleted at the beginning of each semester (on September 1 and March 1)

▶▶▶ For example, at the start of Semester 114-1, course materials from Semester 107-1 will be deleted. ◀◀◀

These deleted materials include course videos, teaching files, student submissions, discussion records, and more. Once a course is deleted, users (including instructors, TAs, students, and auditors) will no longer be able to access the course page.

We kindly remind teachers and students to regularly back up important course materials and make good use of available digital tools. We apologize for any inconvenience this may cause and thank you for your understanding.

To download all course files, please refer to the following user guides:
Instructor Version, Student Version

【FAQ】

？Will course outlines and information be deleted along with NTU COOL course materials?

：No. As long as instructors have set up course outlines and related information, they will remain accessible via the NTU Course website.

？Can I download course videos?

：Instructors can download the teaching videos from their courses. However, since these videos are instructors’ property and are protected by copyright law, students and TAs do not have permission to download them.

？I’ve already graduated and can no longer log in to NTU COOL with my CC account. How can I back up my data?

：Please fill out this form to apply.
https://forms.gle/zNNLZxQKggcLiREA7